Author ' s response to reviews Title : Quality Management : Reduction of Waiting Time and Efficiency

نویسندگان

  • Matthias Helbig
  • Silke Helbig
  • Heike A Kahla-Witzsch
  • Heike A. Kahla-Witzsch
  • Angelika May
  • Margus Lember
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منابع مشابه

Survey on waiting time and visit time in plan of health sector evolution in Iran: A case study in Tabriz

Background and aims: Visit quality is a crucial component of patient-physician interaction that its inadequacy can negatively influence the diagnosis and treatment efficiency. The waiting time and visit length are important determinants of quality in the outpatient care setting. Thus, the aim of this study was to determine waiting time and visit length and to compare them befor...

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Evaluation of the Client Patients Waiting Time in Referral Restorative Dentistry Department of Dental Clinic Using Six Sigma Model

Introduction: Waiting time is one of the factors affecting patients' satisfaction with the quality of services, therefore, reducing the waiting time has an essential role in the improvement of services and clients' satisfaction. The present study was performed to study the client patients waiting time in referral restorative dentistry department of dental clinic using Six Sigma model. Method: I...

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تاریخ انتشار 2008